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For project meetings to serve as communication and coordination tools they have to
achieve the following goals:
- Inform project members
- Provide opportunities to contribute expertise and knowledge
- Achieve agreement and support for the outcome
To attain these goals this article has focused on three aspects of meetings:
1. A well-defined purpose
2. A tangible outcome
3. A comfortable and supportive atmosphere
All three are important for successful and effective communication. Defining the
purpose of a meeting and the work products that result from it will sharpen the
content. Creating the right atmosphere for the meeting helps participants to focus
their attention. No matter whether the purpose of the meeting is to exchange
information, make decisions, or solve a problem, people need to feel comfortable to
participate.
Once the purpose of the meeting has been identified, the deliverables have been
defined, and the atmosphere for getting work done in meetings has been created,
one can watch for indicators that signify it is happening. One can look for tangible
evidence that work is coordinated, decisions are carried out, and solutions are
implemented. It will also be noticed that people are on time for meetings, that they
are fully engaged during meetings, and that they ask to hold meetings to get their
work done. |